Client Attraction and Registration

Attracting Clients

By attracting clients and closing cases successfully, we aim to ensure excellent customer service delivery from staff at all times.


All clients are interviewed by one of our Consultants for an initial thirty minute free consultation


Anyone is able to refer themselves to us for assistance.  We also welcome referrals from organisations in the voluntary and public sector.

Protection of Clients

All files and notes are confidential to Negotiators and the client, unless otherwise stated. Should a copy of a file or part of a file be required however, an administration charge will be levied.  The ethical principle of confidentiality requires that information shared by the client is not shared with others, there are important exceptions to confidentiality and namely where it conflicts with the duty to warn or duty to protect. This includes instances of child abuse, elder abuse and dependent adult abuse. 

Booking an appointment

Booking an appointment with Negotiators could not be easier. 

Telephone: 020 8689 8023